The Service Center

Rosanna Caira - The power of storytelling and passion

Rosanna Caira Season 1 Episode 7

Drop me a text!

[Episode 7]

Rosanna Caira is the Editor & Publisher at Kostuch Media Ltd, which produces both ‘Foodservice and Hospitality’ and ‘Hotelier Magazine’. She has observed, reported on, and celebrated the Canadian hospitality industry for 40 years, from showcasing emerging talent with the ‘Top 30-Under-30’ awards to spotlighting excellence with the Pinnacle Awards. 

Rosanna is a highly respected industry voice, surfacing stories that highlight the diverse quality of hospitality in Canada. Most recently, she co-founded WithOrg.com, for Women in Tourism and Hospitality, an organization focused on empowering female leaders and closing the gender leadership gap.

Kostuch Media Ltd: www.kostuchmedia.com

Foodservice and Hospitality: www.foodserviceandhospitality.com

Hotelier Magazine: www.hoteliermagazine.com

Women in Hospitality and Tourism: www.withorg.com 

 

 William C Murray, PhD:

William is passionate about service, the hospitality industry, and the human experiences found therein. He began in the service industry at the early age of 14 and has never looked back, gaining experience in retail, restaurants, and major hotel companies nationwide. Along the way, he earned a diploma in Hotel and Restaurant Management, a degree in English Literature, an MBA in Tourism Management, and his PhD in Management.
 
 William is currently an Assistant Professor at the University of Guelph (Canada) in the School of Hospitality, Food & Tourism Management at the Lang School of Business & Economics. He is an award-winning hospitality management educator with over 20 years experiences at both colleges and universities across Canada. His research focuses on workforce sustainability and the human condition of workers. He has published work in top journals, including Sustainability, the International Journal of Hospitality & Tourism Administration, and the Journal of Human Resources in Hospitality and Tourism, along with being a co-author of the textbook Snapshots: An Introduction to Tourism, 6th Cdn.
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If you have questions, comments, feedback about the show, or suggestions for future guests, reach out to me. I would love to hear from you!!

E-mail: william@theservicecenter.ca
Twitter: @WilliamCMurray
LinkedIn: https://www.linkedin.com/in/drwilliamcmurray/ 

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