Reetu Gupta - Ambassadress of Service (Part 1 of 2) Artwork

The Service Center

Exploring the people and the passions found in the hospitality and services industry. The Service Center pulls back the curtain with one-on-one conversations with top industry experts and service-focused thought leaders, showcasing their rich histories, unique stories and valuable lessons from the field. Hosted by: William C. Murray, PhD

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The Service Center

Reetu Gupta - Ambassadress of Service (Part 1 of 2)

January 16, 2023 • William C Murray / Reetu Gupta • Season 2 • Episode 9

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[Episode 23]

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Reetu Gupta is the Chairwoman and Ambassadress of The Gupta Group, a multi-faceted Toronto development company with a vast real estate portfolio including residential condos, office towers and hotels. The Gupta Group is a multi-generational family-run and operated business. Reetu has been recognized as one of Canada’s Top 40 under 40 leaders, has receive the BMO Entrepreneurial Award as part of Canada’s 100 most powerful women in 2019, and most recently was honoured with the Women of Inspiration Support HER Award from the Universal Women’s Network.

You can connect with Reetu on LinkedIn: linkedin.com/in/reetu-gupta-85820243

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Host: William C Murray, PhD:

William is passionate about service, the hospitality industry, and human experiences. He began working in the service industry at 14 and has never looked back, gaining experience in retail, restaurants, and major hotel companies nationwide. He is an expert in service, hospitality operations, and management, with over two decades teaching at both colleges and universities across Canada.

William holds a PhD in Management and multiple degrees in hospitality and tourism. He in an Associate Professor at the University of Guelph (Canada) in the School of Hospitality, Food & Tourism Management at the Lang School of Business & Economics. His research focuses on workforce sustainability and the human condition of workers. He has published work in top journals, including Sustainability, the International Journal of Hospitality & Tourism Administration, and the Journal of Human Resources in Hospitality and Tourism, along with being a co-author of the textbook Snapshots: An Introduction to Tourism, 6th Cdn.
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E-mail: william@theservicecenter.ca
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Podcast art: Jack Designs a Graphics Company

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