Laura Hingel - The Human Side of Talent (Part 1 of 2) Artwork

The Service Center

Exploring the people and the passions found in the hospitality and services industry. The Service Center pulls back the curtain with one-on-one conversations with top industry experts and service-focused thought leaders, showcasing their rich histories, unique stories and valuable lessons from the field. Hosted by: William C. Murray, PhD

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The Service Center

Laura Hingel - The Human Side of Talent (Part 1 of 2)

December 12, 2022 • William C Murray / Laura Hingel • Season 2 • Episode 7

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[Episode 21]

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Laura Hingel is the Global Head of Talent Acquisition & Employer Branding with Parfums Christian Dior. Prior to joining Dior, she built her career in talent and human resource management in the hospitality and service field with elite companies that include Accor, FHRI, and the Four Seasons Hotels and Resorts. Laura hails from Thunder Bay, Ontario Canada but current calls Paris, France her home. She joined the executive team with the House of Dior in 2022.

You can connect with Laura on LinkedIn: linkedin.com/in/laura-hingel-31976a21

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Host: William C Murray, PhD:

William is passionate about service, the hospitality industry, and human experiences. He began working in the service industry at 14 and has never looked back, gaining experience in retail, restaurants, and major hotel companies nationwide. He is an expert in service, hospitality operations, and management, with over two decades teaching at both colleges and universities across Canada.

William holds a PhD in Management and multiple degrees in hospitality and tourism. He in an Associate Professor at the University of Guelph (Canada) in the School of Hospitality, Food & Tourism Management at the Lang School of Business & Economics. His research focuses on workforce sustainability and the human condition of workers. He has published work in top journals, including Sustainability, the International Journal of Hospitality & Tourism Administration, and the Journal of Human Resources in Hospitality and Tourism, along with being a co-author of the textbook Snapshots: An Introduction to Tourism, 6th Cdn.
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Questions or feedback about the show? Suggestions for future guests? Reach out - I would love to hear from you!

E-mail: william@theservicecenter.ca
LinkedIn: https://www.linkedin.com/in/drwilliamcmurray/
Podcast art: Jack Designs a Graphics Company

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